Customer Support Associate

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Bhubaneswar, Odisha
Work mode
On-site
Job type
Temporary
Experience
1–3 yrs
Category
Logistics

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Customer Support Associate to assist clients with inquiries and support requests.

Apply now

About the role

As a Customer Support Associate, you will be the first point of contact for clients seeking assistance with their inquiries and support requests. Your role will involve providing accurate information, troubleshooting issues, and ensuring customer satisfaction.

The ideal candidate will possess strong communication skills and a problem-solving mindset. You will need to handle a variety of customer interactions, both via phone and online, while maintaining a professional demeanor.

Our client offers a supportive work environment where you can grow your skills and advance your career. If you are passionate about helping others and thrive in a fast-paced setting, we encourage you to apply.

What you'll do

  • Handle customer inquiries
  • Provide support via phone and email
  • Ensure customer satisfaction
  • Document customer interactions

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a fast-paced environment

Skills

Customer service Communication Problem-solving

Good to have

CRM software knowledge Time management

Benefits

  • Flexible shifts
  • Team-building activities
  • Opportunity for full-time placement

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

Questions about this job

What are my main responsibilities?
You will assist customers with inquiries via phone, email, and chat.
What are the working hours?
The position requires flexibility, with shifts including evenings and weekends.
Do I need previous experience?
Some experience in customer service is preferred but not required.

Listing last updated

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Customer Support Associate

₹20,000–35,000 a month

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