About the role
As an IT Support Specialist, you will play a crucial role in ensuring smooth IT operations for our client. Your primary responsibilities will include troubleshooting hardware and software issues, providing technical support to users, and maintaining IT systems.
The ideal candidate will have a strong understanding of IT infrastructure, excellent problem-solving skills, and the ability to communicate effectively with users. A background in customer service will be beneficial in this role.
Our client offers a collaborative work environment and opportunities for professional growth. If you are passionate about technology and enjoy helping others, this position is a great fit for you.
What you'll do
- Provide technical support
- Troubleshoot hardware/software issues
- Assisting with network configurations
- Documenting support interactions
What you'll need
- Bachelor's degree in Computer Science or related field
- 1-3 years of IT support experience
- Strong problem-solving skills
Skills
Good to have
Benefits
- Health insurance
- Paid time off
- Opportunity for skill development
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