About the role
As an IT Support Technician, you will serve as the first point of contact for users experiencing IT issues. Your responsibilities include troubleshooting hardware and software problems, assisting with network connectivity, and providing training on new technologies. This position offers an excellent opportunity to grow your technical skills in a dynamic environment.
You will collaborate closely with the IT team to resolve issues quickly, ensuring minimal disruption to daily operations. Ideal candidates should possess a strong passion for technology and a commitment to helping others navigate technical challenges.
What you'll do
- Provide technical support for hardware and software issues.
- Assist users with network connectivity problems.
- Maintain inventory of IT equipment and software.
- Document and track support requests and resolutions.
What you'll need
- Diploma or degree in Information Technology.
- 1-3 years of experience in IT support.
- Strong problem-solving skills.
Skills
Good to have
Benefits
- Competitive pay and performance bonuses.
- Opportunities for skill development.
- Supportive work culture.
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