Customer Service Representative

HireDirector · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹25,000–40,000 a month
Location
Pune, Maharashtra
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
E-commerce

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Our client is searching for a Customer Service Representative to provide excellent service to customers and resolve any inquiries or issues they may have.

Apply now

About the role

As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. Your primary responsibility will be to assist customers through various communication channels, including phone, email, and chat.

To excel in this position, you should possess strong communication skills and a customer-focused attitude. You will be expected to handle complaints with empathy and professionalism, ensuring that customers feel valued and heard.

Our client offers a supportive work environment that encourages personal and professional growth. Join a team where your contributions make a significant impact on customer experiences.

What you'll do

  • Assist customers with inquiries
  • Handle customer complaints
  • Maintain customer records

What you'll need

  • High school diploma or equivalent
  • Strong communication skills

Skills

Customer service Problem-solving Communication

Good to have

Experience in a customer service role Knowledge of e-commerce platforms

Benefits

  • Training provided
  • Health coverage
  • Flexible scheduling

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

Customer Service Representative jobs in other cities

Questions about this job

What is the Customer Service Representative role?
The Customer Service Representative position is a Full Time (Onsite) role based in Pune. Experience: Up to 2 yrs. Key skills needed include Customer service, Problem-solving, Communication. HireDirector is recruiting for this role on behalf of a client employer — apply directly on this page.
What is the salary for the Customer Service Representative position?
The Customer Service Representative position offers a salary of INR 25,000 - INR 40,000/month. Additional benefits include Training provided, Health coverage, Flexible scheduling.
How do I apply for the Customer Service Representative job?
You can apply for the Customer Service Representative position directly through HireDirector. Click the "Apply Now" button on this page, fill in your details and upload your resume. This listing is open until Dec 16, 2026.
How many jobs are currently available in Pune?
There are currently 71 active job openings in Pune on HireDirector. Popular categories include Consulting (12), IT (11), Healthcare (10), Media (9). Browse all jobs in Pune to find more opportunities.
How many E-commerce jobs are available right now?
There are currently 323 active E-commerce job openings listed on HireDirector. Top hiring locations for E-commerce roles include Bhubaneswar (72), Bengaluru (7), Vellore (7), Thane (7). Explore all E-commerce jobs to find your ideal role.
Are there E-commerce jobs available in Pune?
There are 6 active E-commerce job openings in Pune on HireDirector. View all E-commerce jobs in Pune to apply today.

Listing last updated

All career guides

Customer Service Representative

₹25,000–40,000 a month

Apply