Customer Service Representative

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Vellore, Tamil Nadu
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Telecommunications

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Representative, delivering top-notch support to customers in the telecommunications sector.

Apply now

About the role

As a Customer Service Representative, you will play a vital role in addressing customer inquiries and providing effective solutions to ensure satisfaction. Your strong communication skills will be essential as you assist customers in navigating their needs within the telecommunications sector.

This position offers a dynamic work environment where you will collaborate closely with a supportive team. Your contributions will significantly enhance customer loyalty and satisfaction, making a direct impact on the overall success of the organization.

If you are passionate about delivering exceptional service and enjoy problem-solving, we encourage you to apply for this rewarding opportunity.

What you'll do

  • Manage and respond to customer inquiries
  • Provide timely solutions to customer issues
  • Maintain customer records and documentation
  • Collaborate with team members to enhance service delivery

What you'll need

  • Bachelor's degree or equivalent experience
  • Strong communication skills
  • Proficiency in using customer service software

Skills

Excellent verbal and written communication skills Problem-solving abilities Customer-focused mindset

Good to have

Experience in telecommunications industry Familiarity with CRM tools

Benefits

  • Health insurance
  • Performance bonuses
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the primary responsibilities for this role?
You will manage customer inquiries, provide solutions, and ensure high levels of customer satisfaction.
Is this position remote or onsite?
This is an onsite position, located in Anna Nagar, Vellore.
What is the experience requirement for this role?
The role requires 1 to 3 years of experience in customer service.
How do I apply for this position?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Service Representative

₹25,000–40,000 a month

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