Customer Success Manager

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹50,000–80,000 a month
Location
Bhubaneswar, Odisha
Work mode
Remote
Job type
Full time
Experience
2–5 yrs
Category
IT

In hand: about ₹45,000–72,100 a month after PF and income tax (estimate). How it's worked out

Seeking a dynamic Customer Success Manager to enhance client satisfaction and retention. Join our client’s innovative team and grow your career.

Apply now

About the role

As a Customer Success Manager, you will play a vital role in ensuring clients achieve maximum value from our products. By closely collaborating with customers, you will identify their unique needs and deliver tailored solutions that enhance their experience.

This position is well-suited for proactive individuals who excel in communication and relationship-building. You will work within a collaborative team environment, engaging with various departments to enhance client satisfaction and drive product usage.

Your valuable insights will contribute to shaping future product developments and service enhancements. If you thrive in a fast-paced setting and have a passion for customer success, we encourage you to apply.

What you'll do

  • Manage client relationships and ensure satisfaction
  • Drive product adoption and usage
  • Collaborate with internal teams to improve services

What you'll need

  • Bachelor's degree in business or related field
  • 2-5 years of experience in customer success
  • Strong communication and interpersonal skills

Skills

Excellent communication skills Problem-solving abilities Ability to analyze and interpret data

Good to have

Familiarity with CRM tools Project management experience

Benefits

  • Flexible work hours
  • Health insurance coverage
  • Career growth opportunities

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of a Customer Success Manager?
You will manage client relationships, ensure product adoption, and drive customer satisfaction.
Is this role remote?
Yes, this position is fully remote.
What qualifications do I need for this role?
A degree in business or a related field, along with 2-5 years of experience in customer success or account management.

Listing last updated

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Customer Success Manager

₹50,000–80,000 a month

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