Customer Success Manager

HireDirector · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹60,000–1 lakh a month
Location
Chandigarh, Chandigarh
Work mode
Hybrid
Job type
Full time
Experience
4–8 yrs
Category
IT

In hand: about ₹54,000–90,200 a month after PF and income tax (estimate). How it's worked out

We are looking for a Customer Success Manager to join our tech team in Chandigarh. This hybrid role focuses on ensuring customer satisfaction and retention.

Apply now
Report this job

About the role

In this role, you will be responsible for building and maintaining strong relationships with our clients, ensuring they receive maximum value from our products. You will analyze customer feedback, provide solutions to any issues, and collaborate with various teams to improve customer experiences. This position is ideal for someone with a strong background in customer service and a passion for technology. You will have the flexibility to work both onsite and remotely.

What you'll do

  • Build and maintain strong client relationships
  • Analyze customer feedback and address concerns
  • Work with teams to improve customer experiences
  • Provide training and support to clients

What you'll need

  • Bachelor's degree in Business or related field
  • 4-8 years of experience in customer success or account management
  • Strong communication and problem-solving skills

Skills

Excellent interpersonal skills Ability to manage multiple tasks Strong analytical skills

Good to have

Experience with CRM software Familiarity with project management tools

Benefits

  • Competitive salary
  • Flexible work environment
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

Customer Success Manager jobs in other cities

Nagpur Siliguri Agra Thiruvananthapuram Aurangabad Ranchi Tirunelveli Pune Bhubaneswar

Questions about this job

What are the main responsibilities of a Customer Success Manager?
You will manage client relationships, analyze feedback, and ensure customer satisfaction.
Is this a hybrid position?
Yes, you will have the flexibility to work both onsite and remotely.
What qualifications do I need?
A background in customer service and tech is preferred.
What is the salary range for this role?
The salary ranges from INR 60,000 to INR 100,000 per month.

Listing last updated

Before you apply: career guides

Unlocking Career Growth in the Multi-Industry Landscape

1 min read · Career Growth

Future Trends Shaping the Multi-Industry Job Market

2 min read · Industry Insights

Mastering the Art of Job Search in the Multi-Industry Realm

1 min read · Job Search Tips

All career guides

Customer Success Manager

₹60,000–1 lakh a month

Apply