Customer Success Manager

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹60,000–90,000 a month
Location
Hyderabad, Telangana
Work mode
Remote
Job type
Full time
Experience
3–6 yrs
Category
Consulting

In hand: about ₹54,000–81,200 a month after PF and income tax (estimate). How it's worked out

We are looking for a Customer Success Manager to ensure our clients achieve their desired outcomes with our services.

Apply now

About the role

As a Customer Success Manager, you will serve as a vital link between our client and their customers, ensuring that client needs are met and goals are achieved. Building strong relationships is key, as you will provide strategic guidance and proactively address any concerns that may arise.

This role is ideal for individuals with a customer-centric approach, excellent communication skills, and strong problem-solving abilities. You will play a crucial role in helping clients maximize the value of their investment, ultimately contributing to their long-term success.

What you'll do

  • Build and maintain client relationships
  • Ensure clients achieve their desired outcomes
  • Provide strategic guidance and support
  • Monitor client engagement and satisfaction

What you'll need

  • Bachelor's degree in Business or related field
  • 3+ years in customer success or account management
  • Strong interpersonal skills

Skills

Customer relationship management Communication Problem-solving

Good to have

Project management Data analysis

Benefits

  • Remote work flexibility
  • Opportunity to impact client success
  • Competitive salary

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like?
You will meet with clients, assess their needs, and provide solutions to enhance their experience.
What tools will I use?
You will use CRM software and analytics tools to track client engagement.
What qualifications do I need?
Experience in customer success or account management is essential.

Listing last updated

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Customer Success Manager

₹60,000–90,000 a month

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