Customer Success Manager

HireDirector · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹60,000–90,000 a month
Location
Jabalpur, Madhya Pradesh
Work mode
On-site
Job type
Full time
Experience
4–7 yrs
Category
Telecommunications

In hand: about ₹54,000–81,200 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Success Manager to enhance client relationships and drive retention.

Apply now

About the role

As a Customer Success Manager, you will spearhead initiatives that ensure clients achieve their desired outcomes while seamlessly utilizing our products. Your role involves collaborating closely with clients to comprehend their needs and devise strategies that enhance their overall experience.

This position is well-suited for individuals who possess strong communication skills and a solid background in customer relations. You will play a crucial role in gathering and analyzing customer feedback, which our client values highly, to continuously improve service offerings and foster long-term relationships.

What you'll do

  • Manage client relationships
  • Develop customer success strategies
  • Analyze customer feedback

What you'll need

  • Bachelor's degree in Business or related field
  • 4-7 years in customer success
  • Excellent communication skills

Skills

Customer relationship management Analytical thinking Communication skills

Good to have

Project management Sales experience

Benefits

  • Competitive salary
  • Dynamic work environment
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

Customer Success Manager jobs in other cities

Questions about this job

What are my main responsibilities as a Customer Success Manager?
You will manage client relationships, drive customer satisfaction, and work on retention strategies.
Is this an onsite position?
Yes, this role requires you to work onsite.
What qualifications are needed?
4-7 years of experience in customer success or account management is essential.
Will I be leading a team?
Yes, you will guide a team focusing on customer engagement.

Listing last updated

All career guides

Customer Success Manager

₹60,000–90,000 a month

Apply