Customer Success Manager

HireDirector · recruiting for a confidential client

Posted · Apply by

Pay
₹60,000–90,000 a month
Location
Navi Mumbai, Maharashtra
Work mode
Hybrid
Job type
Contract
Experience
3–5 yrs
Category
IT

In hand: about ₹54,000–81,200 a month after PF and income tax (estimate). How it's worked out

Our client seeks a Customer Success Manager to enhance client relationships and drive product adoption in a fast-paced IT environment.

Apply now

About the role

As a Customer Success Manager, you will be responsible for managing client relationships and ensuring successful product adoption. You will work closely with clients to understand their needs and provide solutions that drive value from our products. This role suits individuals who are proactive and have strong interpersonal skills.

You will collaborate with cross-functional teams to address client issues and enhance the customer experience. If you enjoy building relationships and are passionate about customer success, this role is a great fit for you.

What you'll do

  • Manage client relationships
  • Ensure product adoption and value delivery
  • Collaborate with internal teams
  • Address client inquiries and issues

What you'll need

  • Bachelor's degree in a relevant field
  • 3-5 years of experience in customer success
  • Strong analytical skills

Skills

Interpersonal skills Problem-solving skills Project management skills

Good to have

Familiarity with CRM software Experience in IT industry

Benefits

  • Flexible work schedule
  • Performance bonuses
  • Professional development opportunities

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

Customer Success Manager jobs in other cities

Questions about this job

What does a Customer Success Manager do?
They manage client relationships and ensure successful product adoption.
Is this a permanent position?
This is a contract position with the possibility of extension.
What experience level is required?
Candidates should have 3-5 years of experience in customer success or related fields.
What skills are important for this role?
Strong communication and problem-solving skills are crucial.

Listing last updated

All career guides

Customer Success Manager

₹60,000–90,000 a month

Apply