Customer Success Manager

HireDirector · recruiting for a confidential client

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Pay
₹55,000–85,000 a month
Location
Raipur, Chhattisgarh
Work mode
Hybrid
Job type
Full time
Experience
3–6 yrs
Category
IT

In hand: about ₹49,500–76,600 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Customer Success Manager to ensure customer satisfaction and drive product adoption in a hybrid work environment.

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About the role

In this role, you will engage with customers to understand their needs and ensure they are achieving their goals with our products. You will collaborate with sales and product teams to enhance customer experiences and identify upsell opportunities. Ideal for those with strong interpersonal skills, this position offers a chance to work in a supportive team environment focused on customer satisfaction.

What you'll do

  • Engage with customers
  • Enhance customer experiences
  • Collaborate with sales and product teams
  • Identify upsell opportunities

What you'll need

  • Background in IT or customer service
  • Relevant experience
  • Strong interpersonal skills

Skills

Customer relationship management Communication skills Problem-solving

Good to have

Experience with CRM software Knowledge of product management

Benefits

  • Health insurance
  • Flexible working hours
  • Career growth opportunities

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the key duties of this position?
You will engage with customers, enhance their experience, and collaborate with sales and product teams.
What qualifications do I need?
A background in IT or customer service, along with relevant experience.
Is this role hybrid or fully remote?
This is a hybrid role, allowing for both onsite and remote work.
What is the salary range for this role?
The salary is between INR 55,000 and INR 85,000 per month.
How can I apply?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Success Manager

₹55,000–85,000 a month

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