Customer Success Manager

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹60,000–90,000 a month
Location
Vadodara, Gujarat
Work mode
On-site
Job type
Full time
Experience
3–6 yrs
Category
IT

In hand: about ₹54,000–81,200 a month after PF and income tax (estimate). How it's worked out

Seeking a Customer Success Manager to enhance client relationships and ensure satisfaction.

Apply now

About the role

As a Customer Success Manager, you will be the primary point of contact for our clients. Your role will involve understanding client needs and providing effective solutions to ensure customer satisfaction with our services.

You will collaborate closely with sales and support teams to drive customer loyalty and retention. This position is ideal for individuals who excel at building relationships and have a strong passion for customer service.

In this onsite role, you will have the opportunity to make a significant impact on our clients' success. If you possess a robust background in customer success and are eager to tackle new challenges, we encourage you to apply.

What you'll do

  • Build and maintain strong client relationships.
  • Understand client needs and provide solutions.
  • Ensure customer satisfaction and retention.
  • Collaborate with sales and support teams.

What you'll need

  • Bachelor's degree in Business or related field.
  • 3+ years of experience in customer success or account management.
  • Strong interpersonal skills.

Skills

Excellent communication and presentation skills. Ability to manage multiple clients effectively. Strong problem-solving skills.

Good to have

Experience with CRM software. Understanding of project management.

Benefits

  • Attractive salary and bonus structure.
  • Professional development programs.
  • Health and wellness benefits.

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What does a Customer Success Manager do?
You will manage client relationships, provide solutions, and ensure satisfaction.
Is this an onsite position?
Yes, this role is based in Ghatlodia, Vadodara.
What is the salary for this position?
The salary ranges from INR 60,000 to INR 90,000 monthly.

Listing last updated

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Customer Success Manager

₹60,000–90,000 a month

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