Customer Support Representative

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Dehradun, Uttarakhand
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Logistics

Join our client as a Customer Support Representative in the logistics industry, providing essential support to customers.

Apply now

About the role

As a Customer Support Representative, you will play a vital role in assisting customers with inquiries and managing complaints effectively. Your primary responsibility will be to provide solutions that enhance customer satisfaction and foster positive relationships.

You will collaborate closely with the logistics team to ensure that customers receive timely and accurate information regarding their queries. This part-time position is an excellent opportunity for individuals seeking to gain valuable experience in customer service within the logistics industry.

In this supportive team environment, you will have the chance to develop your skills further and contribute to the overall success of our client’s operations.

What you'll do

  • Assist customers with inquiries
  • Manage customer complaints
  • Provide timely information
  • Collaborate with logistics teams

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service experience is a plus

Skills

Communication Problem-solving Basic computer skills

Good to have

Experience with CRM software Multilingual abilities

Benefits

  • Flexible hours
  • Team outings
  • Training opportunities

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What are the daily responsibilities?
You will handle customer inquiries, manage complaints, and provide solutions.
Is there an opportunity for full-time work?
This position is currently part-time, but there may be opportunities for full-time roles in the future.
What skills are needed for this role?
Good communication and problem-solving skills are essential.

Listing last updated

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Customer Support Representative

₹15,000–25,000 a month

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