Customer Support Representative

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹25,000–45,000 a month
Location
Siliguri, West Bengal
Work mode
On-site
Job type
Full time
Experience
1–4 yrs
Category
Telecommunications

In hand: about ₹22,400–40,500 a month after PF and income tax (estimate). How it's worked out

We are looking for a Customer Support Representative to provide exceptional service and support to our clients.

Apply now

About the role

As a Customer Support Representative, you will serve as the first point of contact for clients, addressing inquiries and resolving issues in a timely manner. Your in-depth understanding of our products and services will enable you to provide accurate information and effective solutions. This role is well-suited for individuals who are passionate about helping others and possess strong communication skills.

Our client offers a supportive and engaging work environment where your contributions significantly enhance customer satisfaction. If you are enthusiastic about customer service and looking to advance your career, this opportunity is perfect for you.

What you'll do

  • Assist clients with inquiries
  • Resolve customer issues
  • Provide product information
  • Maintain customer records

What you'll need

  • High school diploma or equivalent
  • 1-4 years of customer service experience
  • Excellent communication skills

Skills

Customer service orientation Problem-solving skills Strong communication

Good to have

Experience in telecommunication sector Familiarity with CRM software

Benefits

  • Competitive salary
  • Opportunities for advancement
  • Supportive work environment

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the primary duties of this role?
You will assist clients with inquiries and resolve issues related to our services.
Is this position onsite or remote?
This is a full-time onsite role.
What qualifications do I need?
1-4 years of experience in customer service is preferred.
What is the expected salary for this position?
The salary ranges from INR 25,000 to 45,000 monthly.
How do I apply for this role?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Support Representative

₹25,000–45,000 a month

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