Customer Support Representative

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹30,000–45,000 a month
Location
Faridabad, Haryana
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
E-commerce

In hand: about ₹26,900–40,500 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Representative and deliver exceptional service in the e-commerce space.

Apply now

About the role

As a Customer Support Representative, you will serve as the primary point of contact for customers, efficiently addressing inquiries and resolving issues. Your role is crucial in ensuring customer satisfaction through effective communication and strong problem-solving skills. This position is well-suited for individuals who have a passion for helping others and can thrive in a fast-paced environment.

Our client prioritizes a positive customer experience and offers comprehensive training to equip you with the tools necessary for success. You will be part of a collaborative team, focusing on delivering customer-centric solutions and fostering long-lasting relationships with clients.

What you'll do

  • Assist customers with inquiries
  • Resolve issues in a timely manner
  • Maintain customer satisfaction

What you'll need

  • High school diploma or equivalent
  • 1+ years of experience in customer service

Skills

Strong communication skills Problem-solving abilities Customer-focused mindset

Good to have

Experience in e-commerce platforms Multilingual abilities

Benefits

  • Health benefits
  • Performance incentives
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this position?
You will handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction.
Is prior experience in customer service required?
Yes, 1-3 years of customer service experience is preferred.
What is the work schedule for this role?
The work schedule is typically Monday to Friday, with occasional weekends.

Listing last updated

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Customer Support Representative

₹30,000–45,000 a month

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