About the role
In this part-time role, you will be the first point of contact for our customers, addressing inquiries, resolving issues, and providing product information. Your strong communication skills will be essential in delivering exceptional customer service and ensuring customer satisfaction. This position is ideal for individuals who enjoy helping others and are looking to gain experience in a fast-paced e-commerce environment.
You will work in a collaborative team atmosphere, where your contributions will directly impact customer loyalty and retention.
What you'll do
- Assist customers
- Resolve inquiries
- Provide product information
- Enhance customer experience
What you'll need
- High school diploma or equivalent
- 1-3 years of experience in customer service
- Strong communication skills
Skills
Customer service
Problem-solving
Effective communication
Good to have
Experience with CRM software
Familiarity with e-commerce platforms
Benefits
- Flexible scheduling
- Employee discounts
- Opportunities for advancement
Interested in this role?
It takes about two minutes. Free to apply — HireDirector never asks candidates for money.
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Questions about this job
What are the main duties of a Customer Support Representative?
You will assist customers, resolve inquiries, and provide product information.
Is prior experience required?
1-3 years of experience in customer service is preferred.
What is the work schedule for this part-time role?
The schedule will be flexible, with options for evening and weekend shifts.
What is the salary for this role?
The salary range is between INR 20,000 to INR 30,000 monthly.
How do I apply for this position?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.
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