Customer Support Representative

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹18,000–28,000 a month
Location
Ranchi, Jharkhand
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Retail

Become a vital part of our client’s team as a Customer Support Representative.

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About the role

As a Customer Support Representative, you will serve as the first point of contact for customers, addressing inquiries and resolving issues promptly. This part-time role is ideal for individuals who thrive on interaction and possess excellent communication skills. You will provide exceptional service, ensuring customer satisfaction and maintaining a positive company image.

Your responsibilities will include handling queries related to products and services, guiding customers through solutions, and fostering a welcoming environment. If you are enthusiastic and solution-oriented, this position offers a rewarding opportunity to make a difference in customers' experiences.

What you'll do

  • Address customer inquiries
  • Resolve product-related issues
  • Maintain customer satisfaction
  • Provide information about products

What you'll need

  • High school diploma or equivalent
  • Experience in customer service
  • Strong communication skills

Skills

Excellent verbal communication Problem-solving abilities Customer-focused mindset

Good to have

Experience with CRM software Knowledge of retail products

Benefits

  • Flexible schedule
  • Opportunity for growth
  • Supportive team environment

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the primary duties of the Customer Support Representative?
You'll assist customers with inquiries and resolve issues related to products and services.
Is this position part-time?
Yes, this role is part-time, offering flexibility in your schedule.
What experience is needed for this role?
Candidates should have 1-3 years of experience in customer service.
What is the expected salary?
The monthly salary ranges from INR 18,000 to INR 28,000.
How can I apply for this position?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Support Representative

₹18,000–28,000 a month

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