Customer Support Representative

HireDirector · recruiting for a confidential client

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Pay
₹20,000–35,000 a month
Location
Vijayawada, Andhra Pradesh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
E-commerce

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client's team as a Customer Support Representative, ensuring excellent service and customer satisfaction.

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About the role

As a Customer Support Representative, you will act as the first point of contact for customers, addressing inquiries and resolving issues. This role is essential for maintaining our client’s reputation for outstanding customer service. You will work in a fast-paced environment where communication and problem-solving skills are vital.

Your responsibilities will include responding to customer queries via phone, email, and chat, providing accurate information about products and services, and maintaining customer records. Join a supportive team and help enhance the customer experience.

What you'll do

  • Respond to customer inquiries
  • Resolve customer issues
  • Maintain customer records
  • Provide information about products and services

What you'll need

  • High school diploma or equivalent
  • Experience in customer service

Skills

Excellent communication skills Problem-solving abilities Customer-focused mindset

Good to have

Experience with CRM software Multilingual skills

Benefits

  • Competitive salary
  • Health benefits
  • Opportunity for growth

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What does a Customer Support Representative do?
You will assist customers with inquiries and resolve their issues.
What qualifications do I need?
A high school diploma and experience in customer service are preferred.
Is this an onsite role?
Yes, this position requires you to work onsite.
What is the salary range for this position?
The salary ranges from INR 20,000 to INR 35,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Support Representative

₹20,000–35,000 a month

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