Customer Success Manager

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹35,000–60,000 a month
Location
Durgapur, West Bengal
Work mode
Hybrid
Job type
Part time
Experience
3–6 yrs
Category
Consulting

Our client is seeking a Customer Success Manager to enhance client relationships and ensure satisfaction.

Apply now

About the role

As a Customer Success Manager, you will play a vital role in managing client accounts and ensuring customers achieve their desired outcomes with our services. Collaborating closely with clients, you will understand their unique needs and provide tailored solutions that enhance their experience.

This part-time hybrid position offers the flexibility to work from home while also engaging with clients onsite. You will be part of a dedicated team that values customer feedback and continually strives to improve service offerings. If you are passionate about fostering client success and building strong relationships, we encourage you to apply.

What you'll do

  • Manage and nurture client relationships.
  • Address customer inquiries and resolve issues.
  • Collaborate with internal teams to ensure client needs are met.

What you'll need

  • Bachelor's degree in Business Administration or related field.
  • Experience in customer success or account management.
  • Excellent interpersonal and communication skills.

Skills

Account Management Client Relations Problem Solving

Good to have

Project Management Sales Experience

Benefits

  • Flexible working arrangements.
  • Professional growth opportunities.
  • Health insurance coverage.

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What does a typical day in this role look like?
You will spend time managing client accounts, addressing concerns, and implementing solutions.
Is this a remote position?
It's a hybrid role, allowing you to work both onsite and remotely.
What qualifications are needed for this position?
We prefer candidates with experience in account management and customer success.

Listing last updated

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Customer Success Manager

₹35,000–60,000 a month

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