About the role
We are seeking a dedicated part-time Customer Support Executive to join our team in Durgapur. In this vital role, you will be the first point of contact for our clients, assisting them with inquiries regarding our telecommunications services. Your primary responsibility will be to ensure that customers receive the highest level of support, addressing their needs efficiently and effectively.
As a Customer Support Executive, you will handle a variety of customer interactions, including phone calls, emails, and online chats. Your ability to communicate clearly and empathetically will be crucial in resolving issues and providing information about our products and services. You will be responsible for documenting customer interactions, ensuring that all inquiries are logged accurately, and following up on any outstanding issues.
Our client values individuals who are proactive, solution-oriented, and possess excellent interpersonal skills. You will work closely with other team members to streamline processes and improve customer satisfaction. This role offers an opportunity to develop your skills in customer service while gaining experience in the telecommunications industry.
Join us in making a difference by providing exceptional service to our clients. If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you. Apply now to become a part of our dedicated team!
What you'll do
- Respond to customer inquiries
- Troubleshoot service issues
- Document customer interactions
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Ability to work in a fast-paced environment
Skills
Good to have
Benefits
- Flexible work hours
- Employee discounts
- Growth opportunities
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