Customer Support Representative

HireDirector · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹25,000–40,000 a month
Location
Bhubaneswar, Odisha
Work mode
Hybrid
Job type
Full time
Experience
Up to 2 yrs
Category
Telecommunications

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client's team as a Customer Support Representative, providing essential service in the telecommunications industry.

Apply now

About the role

As a Customer Support Representative, you will play a key role in assisting customers with their inquiries and troubleshooting issues to ensure a high level of satisfaction. This position is perfect for individuals who thrive on helping others and possess excellent communication skills.

In this role, you will manage customer interactions across various channels, providing timely and effective solutions. You will also maintain accurate records of customer feedback and requests, contributing to the continuous improvement of our services.

If you are a proactive individual seeking to develop your career in a supportive environment, we encourage you to apply and join a team that values dedication and collaboration.

What you'll do

  • Assist customers with inquiries
  • Troubleshoot customer issues
  • Maintain accurate records
  • Ensure customer satisfaction

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service experience preferred

Skills

Problem-solving Effective communication Record keeping

Good to have

Experience in telecommunications Familiarity with CRM software

Benefits

  • Comprehensive training
  • Health insurance
  • Career advancement opportunities

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

Customer Support Representative jobs in other cities

Questions about this job

What are the main duties of the Customer Support Representative?
You will assist customers with inquiries and troubleshoot issues.
Is this position hybrid?
Yes, this role allows for both remote and onsite work.
What is the salary range for this role?
The salary is between INR 25,000 and INR 40,000 per month.

Listing last updated

All career guides

Customer Support Representative

₹25,000–40,000 a month

Apply