Customer Support Representative

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Lucknow, Uttar Pradesh
Work mode
On-site
Job type
Temporary
Experience
1–3 yrs
Category
E-commerce

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client's team as a Customer Support Representative to provide excellent service and support to customers.

Apply now

About the role

As a Customer Support Representative, you will serve as the first point of contact for customers seeking assistance. Your responsibilities will include responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction. This role is ideal for individuals who thrive in a fast-paced environment and possess strong communication skills.

In this position, your ability to empathize with customers and provide effective solutions will be essential. You will handle a variety of customer concerns, helping to enhance their overall experience. If you are passionate about delivering exceptional customer service, we encourage you to apply for this opportunity.

What you'll do

  • Respond to customer inquiries
  • Resolve issues
  • Ensure customer satisfaction
  • Document customer interactions

What you'll need

  • Experience in customer service preferred
  • Strong communication skills
  • Problem-solving abilities

Skills

Communication Problem-solving Empathy

Good to have

Familiarity with customer service software Sales experience

Benefits

  • Competitive pay
  • Opportunity to gain experience
  • Supportive work environment

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What will my main responsibilities be?
You will handle customer inquiries, resolve issues, and ensure customer satisfaction.
What qualifications do I need?
Experience in customer service is preferred, along with strong communication skills.
How long is this temporary position?
The duration will be communicated during the interview process.

Listing last updated

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Customer Support Representative

₹25,000–40,000 a month

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