Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Lucknow, Uttar Pradesh
Work mode
Hybrid
Job type
Part time
Experience
1–3 yrs
Category
IT

Join our client's IT team as a Customer Support Executive, providing exceptional service to clients while working in a hybrid model.

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About the role

As a Customer Support Executive, you will play a crucial role in assisting customers with their inquiries regarding IT products and services. Your primary responsibility will be to provide effective solutions and support while ensuring a positive experience for every client.

This part-time hybrid role is perfect for individuals with strong communication skills who are passionate about helping others. You will be the first point of contact for clients, addressing their issues promptly and efficiently.

Joining our client means being part of a friendly and dedicated team that values customer satisfaction and aims to deliver exceptional service in every interaction.

What you'll do

  • Assist customers with inquiries and issues.
  • Provide solutions for IT products and services.
  • Document customer interactions and feedback.
  • Collaborate with the support team to improve service.

What you'll need

  • Bachelor's degree or relevant experience.
  • 1-3 years of experience in customer support.
  • Strong communication skills.

Skills

Excellent verbal communication skills. Ability to work independently. Strong problem-solving abilities.

Good to have

Experience in IT support. Knowledge of customer service software.

Benefits

  • Flexible hours and hybrid work model.
  • Training and development opportunities.
  • Friendly team environment.

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What will my primary responsibilities be?
You will handle customer inquiries and provide support for IT products.
Is this position part-time?
Yes, this is a part-time role with hybrid work options.
What skills do I need?
Strong communication skills and a customer-centric attitude.
Will I receive training?
Yes, comprehensive training will be provided.

Listing last updated

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Customer Support Executive

₹20,000–35,000 a month

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