Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Ranchi, Jharkhand
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Telecommunications

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Customer Support Executive to provide outstanding service to telecom customers.

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About the role

We are seeking a Customer Support Executive to join our team in Ranchi. In this role, you will be responsible for providing exceptional service to our telecom customers, addressing their inquiries, and resolving issues promptly.

The ideal candidate should have strong communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment. Experience in customer support or related fields is a plus.

Joining our client’s team offers opportunities for professional growth and the chance to be part of a dynamic work environment. If you are passionate about helping others and thrive in a supportive team atmosphere, we encourage you to apply.

What you'll do

  • Respond to customer inquiries promptly
  • Resolve customer complaints and issues
  • Provide detailed information about services
  • Maintain customer records and feedback

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Willingness to learn

Skills

Excellent verbal communication skills Basic computer knowledge Strong problem-solving abilities

Good to have

Experience in a customer-facing role Familiarity with CRM software

Benefits

  • Training and development programs
  • Health benefits
  • Career advancement opportunities

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the main duties of a Customer Support Executive?
You will handle customer inquiries, resolve issues, and provide product information.
Is experience required for this position?
No prior experience is necessary; we welcome fresh graduates.
What is the work mode for this role?
This position is onsite in Ranchi.

Listing last updated

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Customer Support Executive

₹20,000–35,000 a month

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