Technical Support Engineer

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹30,000–50,000 a month
Location
Nashik, Maharashtra
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
IT

In hand: about ₹26,900–45,000 a month after PF and income tax (estimate). How it's worked out

Join our client's team as a Technical Support Engineer to provide top-notch support to clients and enhance their experience with our products.

Apply now

About the role

As a Technical Support Engineer, you will play a crucial role in assisting clients with troubleshooting and resolving technical issues related to software products. Your expertise will help ensure a seamless user experience, making you a key player in customer satisfaction.

This position is ideal for individuals who have a passion for technology and enjoy problem-solving. You will work in a collaborative environment, engaging with cross-functional teams to enhance product quality and improve customer service.

Joining our client means being part of a supportive team that values your technical skills and offers opportunities for professional growth.

What you'll do

  • Provide technical support
  • Troubleshoot software issues
  • Collaborate with development teams
  • Document support processes

What you'll need

  • Bachelor's degree in IT or related field
  • 1-3 years of experience in technical support
  • Strong communication skills

Skills

Technical troubleshooting Customer service Communication

Good to have

Familiarity with software development Knowledge of databases

Benefits

  • Health insurance
  • Skill development opportunities
  • Supportive work environment

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What kind of issues will I be dealing with?
You will assist clients with troubleshooting technical issues related to software.
Is this an onsite position?
Yes, this role is onsite in Gangapur, Nashik.
What qualifications do I need?
A degree in IT or related field and some experience in technical support.
What is the salary range for this role?
The salary ranges from INR 30,000 to INR 50,000 per month.

Listing last updated

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Technical Support Engineer

₹30,000–50,000 a month

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