Customer Support Executive

HireDirector · recruiting for a confidential client

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Pay
₹20,000–35,000 a month
Location
Ludhiana, Punjab
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
E-commerce

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Our client is in need of a Customer Support Executive to provide exceptional service and support to their customers.

Apply now

About the role

As a Customer Support Executive, you will be the first point of contact for customers seeking assistance. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. This role is perfect for individuals who enjoy helping others and thrive in a customer-focused environment. Our client offers a supportive team atmosphere where you can develop your skills and grow your career in customer service.

What you'll do

  • Respond to customer inquiries
  • Troubleshoot and resolve customer issues
  • Document customer interactions and feedback

What you'll need

  • High school diploma or equivalent
  • Excellent communication skills
  • Ability to work in a team

Skills

Communication Problem-solving Time management

Good to have

Familiarity with CRM software Basic computer skills

Benefits

  • Health insurance
  • Career growth opportunities
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities?
You will assist customers with their inquiries and resolve issues.
Do I need prior experience?
No, freshers are welcome, and training will be provided.
What are the working hours?
Typically, you will work in shifts, including weekends.

Listing last updated

Customer Support Executive

₹20,000–35,000 a month

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