Technical Support Executive

HireDirector · recruiting for a confidential client

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Pay
₹15,000–30,000 a month
Location
Kota, Rajasthan
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Telecommunications

We are looking for a Technical Support Executive to assist customers with technical issues related to our services.

Apply now

About the role

In this role, you will be the first point of contact for customers experiencing technical challenges. You will troubleshoot issues, provide solutions, and guide customers through technical problems. Your ability to communicate effectively and solve problems will be key in ensuring customer satisfaction.

You will work alongside a team of experienced professionals who will support your growth and development. If you enjoy working in a fast-paced environment and have a knack for technology, this role is ideal for you. Join us to help enhance our customer service experience.

What you'll do

  • Provide technical support
  • Troubleshoot customer issues
  • Collaborate with technical teams for solutions

What you'll need

  • Bachelor's degree or equivalent experience
  • 1-3 years in technical support
  • Strong communication skills

Skills

Technical knowledge Problem-solving skills Customer service skills

Good to have

Familiarity with telecommunications systems Experience with CRM software

Benefits

  • Flexible hours
  • Opportunity for advancement
  • Training and development

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What will my daily tasks include?
You will assist customers with technical inquiries, troubleshoot issues, and provide solutions.
What qualifications are necessary for this position?
1-3 years of experience in technical support and good communication skills are required.
Is this role full-time or part-time?
This is a part-time position.
What is the salary for this role?
The salary range is INR 15,000 to 30,000 per month.

Listing last updated

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Technical Support Executive

₹15,000–30,000 a month

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