Technical Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹25,000–45,000 a month
Location
Thiruvananthapuram, Kerala
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
IT

In hand: about ₹22,400–40,500 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Technical Support Executive to provide top-notch support for IT systems and applications.

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About the role

As a Technical Support Executive, you will play a critical role in assisting end-users with various technical issues related to hardware and software. This position requires strong problem-solving skills and effective communication to ensure users receive the support they need promptly.

Your responsibilities will include diagnosing technical problems, providing effective solutions, and meticulously documenting support requests. Ideal candidates will have a background in IT support and a genuine passion for helping others. The hiring company offers a positive work environment that promotes professional growth and development.

What you'll do

  • Provide technical support to end-users
  • Diagnose hardware and software issues
  • Document support requests and solutions
  • Assist with IT system maintenance

What you'll need

  • Bachelor's degree in IT or related field
  • 1-3 years of experience in technical support
  • Strong communication and problem-solving skills

Skills

Technical troubleshooting Customer service Knowledge of IT systems

Good to have

Experience with ticketing systems Familiarity with network configurations

Benefits

  • Health insurance benefits
  • Opportunity for skill development
  • Dynamic team environment

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the main responsibilities of this position?
You will provide technical support, diagnose issues, and assist users with IT-related problems.
What is the experience requirement for this role?
Candidates should have 1-3 years of experience in technical support.
Is this job onsite?
Yes, this position is onsite in Thiruvananthapuram.
What is the salary range for this role?
The salary ranges from INR 25,000 to INR 45,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Technical Support Executive

₹25,000–45,000 a month

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