About the role
In this role, you will be the first point of contact for customers, addressing their inquiries and resolving issues. You will work in a fast-paced environment where excellent communication and problem-solving skills are essential. This position is suitable for individuals who are passionate about helping others and thrive in customer-focused roles. You will receive training and support to help you excel in delivering top-notch customer service.
What you'll do
- Respond to customer inquiries
- Resolve complaints and issues
- Provide information about products and services
- Document customer interactions
What you'll need
- High school diploma or equivalent
- 1-3 years of experience in customer service
- Proficient in MS Office
Skills
Excellent communication skills
Problem-solving abilities
Customer-oriented attitude
Good to have
Experience with CRM software
Multilingual skills
Benefits
- Competitive salary
- Health insurance
- Growth opportunities
Interested in this role?
It takes about two minutes. Free to apply — HireDirector never asks candidates for money.
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Questions about this job
What are the primary duties of this role?
You will assist customers via phone and email, resolving inquiries and complaints.
What qualifications do I need?
A minimum of 1 year of experience in customer service is preferred.
What is the work schedule like?
You will work onsite in Nashik, typically 9 AM to 6 PM.
Listing last updated
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