Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Jabalpur, Madhya Pradesh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Retail

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive and help enhance customer satisfaction.

Apply now

About the role

As a Customer Support Executive, you will serve as the first point of contact for customers seeking assistance with our products and services. Your primary responsibility will involve handling inquiries, resolving issues, and providing accurate information to ensure a positive customer experience.

This role demands excellent communication skills and the ability to collaborate effectively within a team. If you are passionate about helping others and enjoy problem-solving, this position presents a fulfilling opportunity to enhance customer satisfaction and contribute to our client's success.

What you'll do

  • Handle customer inquiries and complaints
  • Provide information about products and services
  • Document customer interactions
  • Work with the team to improve customer satisfaction

What you'll need

  • High school diploma or equivalent
  • 1-3 years of experience in customer service
  • Strong verbal communication skills

Skills

Excellent communication skills Problem-solving abilities Ability to work under pressure

Good to have

Experience with CRM software Multilingual skills

Benefits

  • Health benefits
  • Training and development programs
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What will my main responsibilities be?
You will assist customers with inquiries, resolve complaints, and provide product information.
Is experience necessary for this role?
1-3 years of experience in customer service is preferred.
What skills are important for success in this role?
Strong communication and problem-solving skills are essential.

Listing last updated

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Customer Support Executive

₹20,000–35,000 a month

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