Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹18,000–28,000 a month
Location
Patna, Bihar
Work mode
On-site
Job type
Temporary
Experience
1–3 yrs
Category
Telecommunications

In hand: about ₹16,100–25,100 a month after PF and income tax (estimate). How it's worked out

Our client is hiring a Customer Support Executive to assist customers and resolve issues effectively.

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About the role

As a Customer Support Executive, you will play a crucial role in enhancing customer satisfaction by addressing inquiries and resolving issues efficiently. Strong communication skills and a proactive problem-solving mindset are essential for this position. You will engage with customers through various channels, ensuring their concerns are met with prompt and effective solutions.

This role is ideal for individuals who are passionate about providing exceptional service and enjoy working in a dynamic, fast-paced environment. Your ability to empathize with customers and provide tailored support will contribute significantly to their overall experience with our client.

What you'll do

  • Assist customers with inquiries.
  • Resolve issues and provide solutions.
  • Maintain a positive customer experience.

What you'll need

  • High school diploma or equivalent.
  • 1-3 years of experience in customer service.
  • Strong communication skills.

Skills

Customer service skills. Problem-solving abilities. Strong communication.

Good to have

Experience with customer support software. Knowledge of telecommunications products.

Benefits

  • Flexible hours.
  • Skill development opportunities.
  • Dynamic work environment.

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the main duties of a Customer Support Executive?
You will assist customers and resolve their inquiries and issues.
What qualifications do I need?
A high school diploma or equivalent with experience in customer service is preferred.
Is this a temporary position?
Yes, this role is temporary.
What is the salary range for this role?
The salary ranges from 18,000 to 28,000 INR monthly.

Listing last updated

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Customer Support Executive

₹18,000–28,000 a month

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