About the role
We are looking for a dedicated Technical Support Executive to join our client’s team in Guwahati. In this role, you will be responsible for troubleshooting and resolving technical issues while providing exceptional customer service.
The ideal candidate should possess strong communication skills and a keen ability to understand client needs. You will work closely with clients to ensure their technical issues are resolved efficiently, contributing to their overall satisfaction.
Additionally, you will have the opportunity to enhance your technical knowledge and skills through on-the-job training and support from experienced team members. If you are passionate about technology and helping others, this role is perfect for you.
What you'll do
- Provide technical support to clients
- Troubleshoot and resolve issues
- Document client interactions
What you'll need
- Bachelor's degree in IT or related field
- Experience in technical support
- Strong problem-solving skills
Skills
Good to have
Benefits
- Health insurance
- Performance bonuses
- Career advancement opportunities
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