Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Bhubaneswar, Odisha
Work mode
Remote
Job type
Part time
Experience
1–3 yrs
Category
E-commerce

Our client seeks a part-time Customer Support Executive in Bhubaneshwar to assist customers with inquiries and issues.

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About the role

As a Customer Support Executive, you will serve as the first point of contact for customers, assisting them through email and chat. Your primary responsibilities include addressing inquiries, resolving issues, and ensuring a positive customer experience. This role is well-suited for individuals who enjoy helping others and possess strong communication skills.

Working in a supportive team environment, your contributions will have a direct impact on customer satisfaction. The flexibility of part-time hours makes this position ideal for students or anyone seeking additional income. Join us in making a difference in our customers' experiences.

What you'll do

  • Respond to customer inquiries via email and chat.
  • Resolve customer issues and provide solutions.
  • Maintain accurate records of customer interactions.

What you'll need

  • High school diploma or equivalent.
  • Experience in customer service or support.
  • Strong verbal and written communication skills.

Skills

Excellent communication skills. Ability to resolve conflicts. Customer-oriented mindset.

Good to have

Familiarity with CRM software. Experience in an e-commerce environment.

Benefits

  • Flexible working hours.
  • Work from home options.
  • Incentives for performance.

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the working hours for this part-time position?
The working hours can be flexible, typically ranging from 4 to 6 hours a day.
Is prior experience in customer service required?
Yes, at least 1 year of experience in customer service is preferred.
What tools will I be using to communicate with customers?
You will use email and chat platforms to assist customers.

Listing last updated

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Customer Support Executive

₹20,000–30,000 a month

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