Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹18,000–30,000 a month
Location
Gwalior, Madhya Pradesh
Work mode
On-site
Job type
Temporary
Experience
1–3 yrs
Category
Retail

In hand: about ₹16,100–26,900 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Customer Support Executive to provide exceptional service in their retail environment.

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About the role

As a Customer Support Executive, you will serve as the first point of contact for customers seeking assistance with products and services. This role is ideal for those who enjoy engaging with people and solving problems. You will be responsible for handling customer inquiries, resolving issues, and providing detailed information about our offerings.

The hiring company seeks candidates with strong communication skills and a positive attitude to ensure a pleasant experience for every customer. In this temporary onsite position, you will play a crucial role in enhancing customer satisfaction and loyalty.

What you'll do

  • Assist customers with inquiries and issues.
  • Provide information about products and services.
  • Resolve customer complaints efficiently.
  • Maintain a positive and friendly attitude.

What you'll need

  • High school diploma or equivalent.
  • Experience in customer service preferred.
  • Strong communication skills.

Skills

Excellent verbal communication skills. Ability to handle customer complaints. Strong problem-solving abilities.

Good to have

Experience with retail management software. Knowledge of product line.

Benefits

  • Competitive salary.
  • Opportunity to gain experience in retail.
  • Friendly working environment.

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the working hours for this role?
The working hours are typically from 10 AM to 7 PM.
Is this a full-time or part-time position?
This is a temporary full-time position.
What qualifications do I need?
A high school diploma is required; experience in customer service is a plus.
What are the main responsibilities?
You'll assist customers, resolve inquiries, and provide product information.
How do I apply for this position?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Support Executive

₹18,000–30,000 a month

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