Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹18,000–25,000 a month
Location
Kochi, Kerala
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Telecommunications

Join our team as a Customer Support Executive to assist customers with their queries. This part-time role is onsite in Kochi.

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About the role

As a Customer Support Executive, you will be the first point of contact for customers seeking assistance with our services. Your primary role involves responding to inquiries, resolving issues, and providing detailed information about products and services.

This position is perfect for individuals who enjoy helping others and excel in a fast-paced environment. You will collaborate closely with the support team to ensure customer satisfaction and may also manage follow-up communications.

The hiring company values dedication and offers a supportive environment for professional growth and learning.

What you'll do

  • Assist customers with inquiries
  • Resolve issues effectively
  • Maintain knowledge of products and services
  • Document customer interactions

What you'll need

  • High school diploma or equivalent
  • Experience in customer service
  • Excellent communication skills

Skills

Customer service orientation Problem-solving skills Basic computer skills

Good to have

Multilingual abilities Knowledge of CRM software

Benefits

  • Flexible working hours
  • Friendly work environment
  • Opportunities for skill development

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What hours will I be working?
The part-time schedule will be discussed during the interview.
Do I need prior experience in customer service?
Yes, 1-3 years of experience in a customer service role is preferred.
What skills are essential for this position?
Strong communication and problem-solving skills are essential.

Listing last updated

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Customer Support Executive

₹18,000–25,000 a month

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