Customer Support Executive

HireDirector · recruiting for a confidential client

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Pay
₹25,000–40,000 a month
Location
Bhubaneswar, Odisha
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Telecommunications

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join a leading telecommunications company as a Customer Support Executive, focusing on providing excellent service.

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About the role

In this role, you will be the first point of contact for customers, helping them with inquiries and resolving issues. Your day will involve communicating with clients via phone and email, ensuring they have a positive experience with our services. You will work closely with the technical team to address complex issues and enhance customer satisfaction. This position is ideal for individuals who are passionate about customer service and possess strong communication skills. Our team values dedication and offers a supportive environment for professional growth.

What you'll do

  • Assist customers with inquiries
  • Resolve issues and provide solutions
  • Communicate via phone and email
  • Collaborate with technical teams

What you'll need

  • 1+ years experience in customer support
  • Excellent communication skills
  • Problem-solving abilities

Skills

Communication Customer service Problem-solving

Good to have

Technical knowledge CRM software proficiency

Benefits

  • Health insurance
  • Performance bonuses
  • Work-life balance

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the primary responsibilities of this role?
You will assist customers with inquiries, resolve issues, and ensure a positive experience.
Is this position remote or onsite?
This is an onsite position based in BBD Bagh, Bhubaneshwar.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.
What is the salary range for this role?
The salary ranges from INR 25,000 to INR 40,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

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Customer Support Executive

₹25,000–40,000 a month

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