Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Bhubaneswar, Odisha
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Retail

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive to provide exceptional service and support to customers.

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About the role

As a Customer Support Executive, you will serve as the first point of contact for customers, handling inquiries and resolving issues to ensure high levels of satisfaction. This role is ideal for individuals who are passionate about helping others and possess strong communication skills.

Your daily responsibilities will include responding to customer queries via phone and email, maintaining records of interactions, and collaborating with other departments to address complex issues. Being a problem solver with a customer-focused mindset will be essential in this role.

If you thrive in a dynamic team environment that values collaboration and exceptional service, we encourage you to apply for this opportunity.

What you'll do

  • Respond to customer inquiries via phone and email
  • Resolve customer issues in a timely manner
  • Maintain accurate records of customer interactions
  • Work closely with other departments to ensure customer satisfaction

What you'll need

  • Bachelor's degree in any field
  • Excellent communication skills
  • Prior experience in customer service

Skills

Strong verbal and written communication Problem-solving skills Ability to work in a team

Good to have

Familiarity with customer support software Multilingual abilities

Benefits

  • Health insurance
  • Performance bonuses
  • Paid vacation days

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the primary responsibilities of this role?
You will handle customer inquiries, resolve issues, and maintain customer records.
What qualifications are required?
A degree in any field and prior experience in customer service are preferred.
Is training provided for new hires?
Yes, comprehensive training will be provided to all new employees.
What is the work schedule like?
The role requires you to work onsite during standard office hours.
How can I apply for this position?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Support Executive

₹25,000–40,000 a month

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