Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Bilaspur, Chhattisgarh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Retail

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client's team as a Customer Support Executive to provide exceptional service and support to customers.

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About the role

As a Customer Support Executive, you will be responsible for handling customer inquiries, resolving issues, and ensuring satisfaction. This entry-level position is ideal for individuals passionate about helping others and eager to learn in a supportive environment.

You will receive training to enhance your customer service skills while collaborating with a friendly team. This role offers a great opportunity to launch your career in retail, providing avenues for growth and development within the hiring company.

Your contributions will be vital in enhancing the overall customer experience, making a meaningful impact on our client’s service quality.

What you'll do

  • Provide support to customers via phone and email
  • Resolve customer issues and inquiries
  • Maintain customer records
  • Collaborate with team members to enhance service quality

What you'll need

  • High school diploma or equivalent
  • 0-2 years of experience in customer service
  • Strong interpersonal skills

Skills

Excellent communication skills Problem-solving abilities Computer literacy

Good to have

Experience with customer support software Knowledge of retail operations

Benefits

  • Health benefits
  • Training and development programs
  • Employee discounts

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are my main responsibilities?
You will assist customers with inquiries and resolve any issues they may have.
Is this position onsite or remote?
This is an onsite position based in City Center, Bilaspur.
What qualifications are needed?
No specific qualifications are required, but customer service experience is a plus.
What is the salary range for this role?
The salary range is between INR 20,000 to INR 35,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Support Executive

₹20,000–35,000 a month

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