Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Guwahati, Assam
Work mode
Hybrid
Job type
Full time
Experience
1–3 yrs
Category
Retail

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive to provide exceptional service and support to customers.

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About the role

In this role, you will handle customer inquiries, provide product information, and resolve issues effectively. You will be the first point of contact for customers and will play a crucial role in ensuring their satisfaction. This position is perfect for individuals who enjoy helping others and thrive in a fast-paced environment. The team fosters a collaborative atmosphere focused on customer service excellence.

What you'll do

  • Handle customer inquiries
  • Provide product information
  • Resolve customer issues
  • Maintain customer satisfaction

What you'll need

  • High school diploma or equivalent
  • 1-3 years of experience in customer support
  • Excellent communication skills

Skills

Communication skills Problem-solving abilities Customer service skills

Good to have

Experience with CRM systems Multilingual skills

Benefits

  • Flexible working hours
  • Incentives for performance
  • Training and development programs

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What does the job entail?
You will assist customers with inquiries and resolve any issues they may have.
What qualifications are required?
A high school diploma or equivalent and some experience in customer service are preferred.
Is this a hybrid role?
Yes, part of the job can be done remotely.
What is the salary range?
The salary ranges from INR 25,000 to INR 40,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Support Executive

₹25,000–40,000 a month

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