About the role
In this role, you will handle customer inquiries and resolve issues related to our telecommunications services. Your goal will be to ensure customer satisfaction through effective communication and problem-solving. You'll work closely with other departments to address customer needs and provide feedback for service improvement. This position is ideal for someone who enjoys helping others and has a knack for building relationships.
What you'll do
- Handle customer inquiries and resolve issues
- Provide product information and support
- Collaborate with teams to improve service quality
What you'll need
- High school diploma or equivalent
- 1-3 years of experience in customer support
- Strong communication skills
Skills
Customer service skills
Problem-solving abilities
Effective communication
Good to have
Familiarity with CRM software
Multilingual skills
Benefits
- Health insurance
- Paid time off
- Career advancement opportunities
Interested in this role?
It takes about two minutes. Free to apply — HireDirector never asks candidates for money.
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Questions about this job
What will my responsibilities include?
You'll assist customers with inquiries and resolve any service-related issues.
Is prior experience required?
1-3 years of experience in customer service is preferred.
What is the work arrangement?
This is an onsite position in Bani Park, Jaipur.
What salary can I expect?
The salary range is between INR 25,000 to INR 40,000 per month.
How can I apply?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.
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