Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Kolkata, West Bengal
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Telecommunications

Our client is looking for a Customer Support Executive to assist customers with inquiries and provide solutions. Ideal for freshers eager to learn.

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About the role

As a Customer Support Executive, your primary role will be to handle customer inquiries through various channels including phone, email, and chat. You will be required to provide accurate information and troubleshoot issues to enhance customer satisfaction. This role is perfect for individuals who enjoy helping others and possess excellent communication skills.

You will be part of a supportive team that values your input and encourages personal growth. With opportunities to learn and advance, this position provides a great starting point for your career in telecommunications.

What you'll do

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate information and solutions to issues.
  • Maintain a high level of customer satisfaction.
  • Document customer interactions and feedback.

What you'll need

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment.

Skills

Excellent communication skills. Problem-solving abilities. Basic computer proficiency.

Good to have

Experience in customer service. Familiarity with CRM software.

Benefits

  • Flexible working hours.
  • Opportunity for skill development.
  • Supportive team environment.

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the key responsibilities of this role?
You will handle customer inquiries, provide solutions, and ensure customer satisfaction.
Do I need prior experience to apply?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.
Is this a remote job?
Yes, this position is remote.
What is the salary for this role?
The salary ranges from INR 15,000 to INR 25,000 per month.
How do I apply?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Support Executive

₹15,000–25,000 a month

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