Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Dehradun, Uttarakhand
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
E-commerce

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive, providing exceptional service to our customers.

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About the role

As a Customer Support Executive, you will serve as the first point of contact for customers, addressing inquiries and resolving issues promptly. Your responsibilities will include interacting with customers through phone, email, and chat, ensuring they have a positive experience with our services.

This role is perfect for individuals who enjoy helping others and possess excellent communication skills. You will also have the opportunity to provide feedback aimed at improving processes and fostering a customer-centric culture within the hiring company.

If you are a problem solver with a genuine passion for customer service, we encourage you to apply and join our team.

What you'll do

  • Address customer inquiries
  • Resolve customer issues
  • Provide feedback for process improvement
  • Contribute to a customer-centric culture

What you'll need

  • Degree or diploma
  • Strong communication skills
  • Experience in customer service is a plus

Skills

Excellent communication skills Problem-solving skills Customer-focused mindset

Good to have

Experience with customer support tools Knowledge of e-commerce platforms

Benefits

  • Health insurance
  • Performance bonuses
  • Opportunities for growth

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

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Questions about this job

What are the key responsibilities of this role?
Responsibilities include addressing customer inquiries, resolving issues, and providing excellent customer service.
What qualifications are required for this position?
Candidates should have a degree or diploma with strong communication skills.
Is this position remote or onsite?
This position is onsite in Dehradun.
What is the salary range for this role?
The salary ranges from INR 20,000 to INR 35,000 per month.
How can I apply for the Customer Support Executive position?
Click "Apply Now" on this page to apply through HireDirector. HireDirector is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Support Executive

₹20,000–35,000 a month

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