Customer Support Executive

HireDirector · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Jammu, Jammu and Kashmir
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
E-commerce

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join as a Customer Support Executive to deliver exceptional service to our client's customers.

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About the role

As a Customer Support Executive, you will be the first point of contact for customers, assisting them with inquiries and resolving issues to ensure a seamless shopping experience. Your role will involve handling customer complaints, providing product information, and managing returns or exchanges.

This position is ideal for individuals with excellent communication skills and a genuine passion for customer service. You will be part of a supportive work environment that encourages personal and professional development, offering opportunities for career growth with our client.

What you'll do

  • Assist customers with inquiries
  • Resolve customer issues
  • Manage returns and exchanges

What you'll need

  • High school diploma or equivalent
  • Experience in customer service
  • Strong communication skills

Skills

Problem-solving Interpersonal skills Attention to detail

Good to have

Familiarity with CRM software Basic product knowledge

Benefits

  • Health insurance
  • Career advancement opportunities
  • Supportive work culture

Interested in this role?

It takes about two minutes. Free to apply — HireDirector never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of a Customer Support Executive?
You will assist customers with inquiries, resolve issues, and handle complaints.
Is this role onsite or remote?
This is an onsite position in Jammu.
What experience do I need?
1-3 years of experience in customer service or support is preferred.

Listing last updated

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Customer Support Executive

₹20,000–35,000 a month

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